Water Heater Troubleshooting & Common Faults

What's going on with my water heater?

The plumbers at Morris-Jenkins are some of the best in the business but sometimes there is a simple fix when your water heater acts up. Here are some of the most common things that might cause you trouble whether you have a gas, electric or tankless water heater.

My water isn't... hot!

There's nothing worse than jumping in the shower on a cold morning only to realize your hot water... is actually very cold.

For those of you with an electric water heater, the circuit breaker is the first place you should check. It's hard to heat water without power! If it is tripped, reset the breaker to restore power and hot water.

With gas tanks, the pilot light is the most likely culprit. Without a flame, your water heater won't get hot! Follow the instructions on the tank to restart the light.

What pilot light?!

Does your pilot light refuse to stay lit? Check for obvious signs of clogging. If this is not the issue, we may need to take a look at it.

My water is only hot sometimes.

Your water heater is most likely undersized. A larger tank, or tankless water heater (which never runs out of hot water), will solve this problem for you. A tank guard heat booster can also help.

Did it happen very suddenly? During especially cold winters, the water heater will have to work extra hard to heat your water so you may need to increase the temperature dial.

After a while some tanks can get a bit grimey. A system flush is a servicewe can perform to bring the unit back to full working efficiency.

Schedule a consultation today

Ouch, my water is TOO hot!

Did you know that you can adjust the temperature on your water heater? Ideal temperature is generally in the 120-125 degree range.

Sometimes a faulty thermostat will continue to heat the water unnecessarily causing extreme heat and high utility costs.

My water doesn't look/taste right...

This could be a problem with either your water heater OR water source. Is the water colored/smelly when you use BOTH hot and cold water? If so, then your water source is the likely culprit. If the problem only occurs with hot water, our plumbers will need to service the unit. Our plumbers can also install a part to prevent bacteria from growing.

If you smell a garlic-y scent, immediately turn off the gas and ventilate the area. If the gas smell is very strong, call the gas company.

There is water leaking from my water heater.

Tighten all valves and water connections. If the leak persists, check for obvious signs of tank damage.

These didn't help me.

Please schedule a service visit. Our plumbers will be able to find and solve the problem for you today!