Heat Pump Installation & Replacement

Signs you need a new heat pump

You’re probably due for a new heat pump if:

• It’s 15+ years old.  Most heat pumps only last 15–20 years. If yours is approaching that age, it’s time to start thinking about a new one.
  
  
• You’re seeing frequent repairs. If your heat pump has needed a lot of repairs lately, that’s usually a sign that it’s on its way out. You’re usually better off investing in a new unit, rather than throwing money into multiple repairs.
  
  
• Your heating bills are getting higher. Heat pumps naturally lose efficiency as they get older, which means they have to work harder (and use more energy) to heat your home.
  
  
• Your warranty has expired. This means the manufacturer will no longer guarantee (and cover the cost of) a part if it dies. You’d be stuck paying for an entire repair out of pocket, which might not be worth it in the long run.

How your heat pump installation works

1. Schedule your appointment
   Call us at (704) 357-0484 or contact us online (we’ll get back to you within 5 minutes) to schedule an appointment day and time that works for you. You’ll get a confirmation email with a picture of your tech, so you know who’s coming to your home.
   
   
2. Choose your system
   One of our heat pump techs will come to your home to talk with you about your heating needs and to find the right size furnace for your home. Then, you’ll decide which system you want (we’ll give you a few options).
   
   
3. Get your heat pump installed
   We’ve been doing this since 1958, so we’re a well-oiled machine when it comes to furnace installations. Your tech will install your new system either that same day or the next—without cutting corners, of course.
   
   
4. Tell us how we did
   We want to hear how our team did. After your installation, we’ll make sure you have the chance to talk with us about your service.

Heat pump terms you should know

Shopping around for a new heat pump? You’ve probably seen a lot of unfamiliar terms. We’ll explain some of the lingo for you.

• SEER (Seasonal Energy Efficiency Ratio): SEER measures a heat pump’s cooling efficiency. The higher the SEER rating (ranges from 13 to 26), the more efficient the unit.
  
  
• HSPF (Heating Season Performance Factor): HSPF measures your unit’s heating efficiency. The higher the HSPF rating (ranges from 8.2 to 10), the more efficient the unit.
  
  
• Two-stage compressor: This means the heat pump’s compressor, the part that circulates the refrigerant, has 2 operating capacities. This additional capacity makes two-stage units more efficient than single-stage units, which have only 1 operating capacity.
  
  
• Variable-speed technology: You can upgrade your heat pump to include a variable-speed blower motor and/or compressor. Variable-speed technology allows your blower motor or compressor to run at any capacity, making your heat pump super efficient.

We make furnace installations easy for you

Every little thing we do, we do to make your life easier. That’s why we offer:

Convenient scheduling

We install your furnace when it’s convenient for you, not us. That’s why we offer service late at night and on the weekends.

Fast installations

We’re a well-oiled machine when it comes to furnace installations, which is why our install times are much shorter than other companies.

No cut corners

Because we focus on the quality of the installation, instead of pushing a particular brand, your furnace will be installed the right way.