What a year, huh?
2020 has been a challenging year for sure, but it wasn’t without its good moments. So, in honor of saying goodbye to one of the craziest years ever, we wanted to celebrate some of the positives together!
First Quarter: January Through March
In January, we started the year off like any other. We had plans for exciting Priority Advantage® Member events, we looked forward to celebrating our usual traditions, and we enjoyed seeing everyone’s smiling faces in the office. It was a new year, and we all started with new goals. We started the year off with our new edition of Mean Tweets!
Panthers fans were NOT happy to learn they missed a TD pass when the broadcast resumed.
Early 2020, we decided to share with the public some of the tweets we found about that day.
By the time March rolled around, North Carolina went on quarantine. Fortunately, Morris-Jenkins was labeled an “essential business,” which allowed us to (safely!) continue supporting families in the greater Charlotte area with their heating, air conditioning, and plumbing.
In March, our largest Build-a-Plumber class ever graduated with 17 new plumbers! Since then, those graduates have become full-fledged Morris-Jenkins plumbers!
All while adjusting to this new way of life, we released one of our favorite videos ever! March 2020 was when we first aired our Gently commercial with the tune you all know and love.
Second Quarter: April Through June
Our IT team is crazy good at what they do! In no time flat, they were able to get our entire office staff remote access so they could work from home to help keep themselves and their families safe. We started to get used to having meetings over video chat, and we learned the best ways to work together to make sure we were still able to provide the best service to the families that rely on us!
While your family was spending more time than usual at home, your kids joined us for story time! We did several live streams of our employees reading fun books for kids across the Carolinas to enjoy with us. April is also when we were featured in WSOC-TVs “Charlotte Strong” series, where they supported local businesses around Charlotte that were working hard to keep people safe and healthy while providing necessary services.
In Operation, the biggest rule is to remove the pieces gennnntly!
By the time summer rolled around, people across town were all singing “Gently!”
Third Quarter: July Through September
Summer was half over and we still couldn’t get Gently out of our heads… and neither could you!
With the help of the Panthers, we’ve launched Kicks for Kids. In other words, every time the Panthers score a field goal, Morris-Jenkins donates $1,000 to Levine Children’s Hospital! All the more reason to cheer them on! Even though game day may look a little different this year, we’re excited about all the possibilities our new partnership holds for the future!
As part of our new partnership with the Panthers, we started testing out just how much our technicians would do for Panthers tickets of their own. Turns out… they’ll eat crickets!
What’s a Panthers ticket worth to you?
We asked our techs if they’d eat a cricket for a ticket, and a few brave souls said YES! These die-hard Panthers fans pushed their personal limits and tried some flavored crickets. Which flavor would you pick?
Fourth Quarter: October Through December
November was another exciting month for Morris-Jenkins because we won the “Best of Charlotte” award for HVAC and plumbing! Thank you for showing us your love and support!
Our entire team felt so honored to win these awards, We work hard to make Morris-Jenkins a valuable part of the community, and moments like this remind us that our hard work pays off!
The fourth quarter also brought another huge milestone for us. Thanks to you, we hit 10,000 Google Reviews and maintained a 4.9-star rating! This isn’t a testament about us, it says more about YOU. You’re kind, generous, and supportive, and we’re so grateful for you!
Thank you for your kind words in all your reviews, thank you for trusting your family’s home with us, and thank you for always being there with us to celebrate!
Speaking of celebrating… we now have over ten THOUSAND Google Reviews, and a 4.9/5.0 rating. That’s HUGE!
Brighter Days Ahead
You’ve been there with us through a wild year for sure!
We can’t begin to tell you how thankful we are for your family. You’ve laughed at our funny videos, sang along with us to “Gently,” cheered us on in our accomplishments, and most importantly: you’ve trusted us with your family home during a really difficult time for many people. You are what made 2020 better, and we have high hopes for 2021.
Ready to ring in the new year?